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By making travel arrangements through Purple Dragon,
Ltd, you ("the Guest") agree to be
bound by these Terms and Conditions, so please read them carefully...
Costs for all travel arrangements, goods or services are at the Guest's expense if they are not specifically described as "included" in our travel arrangement descriptions. Changes and/or additional requests are at the Guest's expense. Prices quoted do not include airfares, airport taxes or excess baggage charges, personal or baggage insurance, laundry, drinks or meals, room service or mini-bar charges, telephone, fax or E-mail charges, insurance, taxes or duties, gratuities, incidental expenses or items of a strictly personal nature.
Purple Dragon is not a travel agency and does not write airline tickets. Guests are both welcome and encouraged to arrange their own flights in conjunction with our packages. While we make every effort to obtain competitive airfares, we make no guarantee that the fares we obtain through negotiations with outside sources will be lower than you might be able to find independently. We will, however, under most circumstances, make flight reservations and arrange for airline tickets in conjunction with our tour packages as a courtesy to our Guests and for a fee of US$25 in addition to the face value of each ticket in addition to VAT and credit card transaction fees. In such cases, the Guest releases Purple Dragon from any and all consequences arising from the Guest's purchase or use of such air transportation, including losses, delays and injuries. Furthermore, it is agreed that Guest's purchase of land arrangements is not contingent upon the availability of or cost of airline transportation. Refunds are subject to applicable carrier tariffs as well as an administrative charge of $50 (or more) at the discretion of Purple Dragon.
Unless otherwise stated, full prepayment of all travel arrangements is required upon the Guest's acceptance of a Reservation Summary. A written Confirmation of travel arrangements is generated after receipt of payment. Prices and availability of hotels, guides, transportation or any other components of travel arrangements are subject to change prior to Confirmation. If reservations are made and accepted more than 60 days in advance and the total cost is expected to exceed US$1,000, we may, at our discretion, accept a non-refundable deposit of 25% of the total cost in lieu of prepayment. In such an event we will proceed to make all necessary reservations with the understanding that the remaining balance will be paid 60 days prior to the first day we provide services for the Guest. Package prices and airfares are subject to change and prices in effect at the time the final payment is made shall prevail.
We do not normally make firm hotel or flight bookings or plan custom itineraries until we have received prepayment. In some cases during peak travel periods, which vary from destination to destination, this is not practical since rooms and flights are often difficult to find and we may choose to protect our Guest by making firm reservations. In such cases we reserve the right to request a non-refundable deposit. The amount of the deposit will be based on our estimated cost of for the entire trip and will be applied to the final cost of the arrangements ultimately made.
This Peak Period Deposits requirement also applies to extensively customized
travel arrangements at any time of the year. We take several factors into
consideration when deposits are quested: time of year, length of travel
arrangements, hotel deposit and prepayment requirements, number of stops, and
whether or not all or most of the services requested do not utilize existing
suppliers, routes or activities.
Cancellations must be in writing, must bear the Guest's signature, and are considered to have been made on the date received by Purple Dragon. Notices of cancellation by email are not acceptable. Unless otherwise specified, all payments for land arrangements become non-refundable 30 days prior to scheduled arrival. All cancellations received between 31 and 60 days prior to scheduled arrival are subject to a 50% cancellation penalty. Cancellations made more than 60 days prior to arrival are subject to a 20% penalty. In addition to any out-of-pocket expenses, refunds may be subject to fluctuations in currency exchange rates, as well as penalties and charges imposed by our suppliers. In certain cases, such as one-time tours, special events and travel during holiday periods, different payment, cancellation and refund policies may apply. Any such exceptions will be described in Purple Dragon's advertising or promotional information and are considered to be incorporated with these Terms and Conditions. Changes to travel arrangements for which the Guest has already received a Confirmation may be made at the discretion of Purple Dragon, and are subject to a fee. Following any changes made by Purple Dragon, an Amended Confirmation will be produced for the Guest. Purple Dragon is not responsible for any unconfirmed changes. Unused services or arrangements are non-refundable. In the event that your preferred hotel is unavailable, we reserve the right to substitute a hotel of comparable price and amenities. Purple Dragon reserves the right to cancel any travel arrangements for any reason and to promptly refund full prepayment to the Guest. Purple Dragon is not a sex tour company and our guides are not sex workers. Our guests agree to treat our guides with respect and dignity. Our guides are authorized to stop a tour immediately in the event the behavior of any guest becomes threatening, or if he harasses the guide either physically or sexually. In such cases, there will be no refund, as the guest will be deemed to have himself terminated the tour. Any Customer whose behavior contravenes local or international laws, or threatens the safety or comfort of service personnel or other guests, may have their travel arrangements suspended immediately without refund.
The Guest voluntarily assumes all risks with respect to travel arrangements made by Purple Dragon or its agents. The Guest agrees not to hold Purple Dragon liable for any and all injuries, damages, delays or losses, whether actual or consequential, caused by circumstances beyond Purple Dragon's control including, but not limited to, terrorist activities, social or labor unrest, acts of war, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or acts of God. Purple Dragon acts only in the capacity of an agent for hotels, restaurants, guides, transportation companies, attractions and other suppliers which provide components of its advertised travel arrangements. As such, the Guest agrees not to hold Purple Dragon liable for actions, errors, negligence or omissions on the part of such suppliers. The Guest is individually responsible for complying with all visa and health requirements of the countries they have been scheduled to visit. Passports must be valid for at least six months from the date the Guest is scheduled to arrive at his destination. However, some countries may require longer validity. Reconfirmation of air travel is the responsibility of the Guest. Meeting scheduled transportation pick-ups is the responsibility of the Guest. The Guest assumes all responsibility for, and hereby releases Purple Dragon from, any duty of checking, verifying, or reconfirming any and all travel and health documents or the safety and security conditions of all destinations. Purple Dragon cannot be held liable for any illness, delay, or cost resulting from the Guest's failure to meet these requirements. Some Purple Dragon programs may include use of bicycle, motorbike or other means of transportation that is controlled by the Guest. The guest acknowledges that his use of such transportation is optional and ultimately of his own free will. The Guest warrants that he sufficiently skilled at and physically able to operate such transportation in a manner that will not put himself or others at any risk. Guest assumes all consequences, responsibility and liability for damage to property or injury or death of himself or any other person. Guest indemnifies and agrees to hold Purple Dragon harmless from any liability of any kind arising from his use of such means of transportation. The Guest is strongly encouraged to purchase insurance coverage covering cancellation, theft, lost baggage, injury, illness, emergency evacuation, or other unforeseen circumstances.
Wherever possible, Purple Dragon uses gay-owned, gay-managed, or gay-friendly accommodations and service providers. However, use of a specific hotel or service provider in no way implies sexual orientation of any individual, or that sexual services of any sort are provided, nor does the use of our travel arrangements in any way imply the sexual orientation of the Guest or other guests. Our staff, guides, and service providers are neither servants nor sex workers, so please treat them with due courtesy and respect. Please resolve any conflicts with the management of Purple Dragon.
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